Rad Power Bikes Discontinued: What Happens to Your Warranty?
If you own a Rad Power Bike and something just went sideways, you are probably wondering the same thing thousands of other riders are right now: who do I call, and will anyone actually help me?
Rad Power Bikes filed for Chapter 11 bankruptcy in December 2025 and was sold to a new company. The original brand, as most people knew it, is effectively discontinued. That creates real questions about warranty coverage, parts, and support for existing owners.
Here is what you need to know, and what your options look like from here.
What Happened to Rad Power Bikes?
Rad Power Bikes was one of the most recognized names in the Electric Bike space. At its peak in 2021, the company brought in roughly $318 million in revenue. By 2025, that number had dropped to around $63 million.
The company went through four CEOs in three years. That kind of instability tends to ripple outward into everything: customer service quality, supply chain reliability, product consistency, and eventually, the company's ability to stay solvent.
In December 2025, Rad Power Bikes filed for Chapter 11 bankruptcy and was acquired by a company called Life EV for $13.2 million. The Rad name carried over. The original leadership, the original support infrastructure, and the original warranty program did not.
For current owners, that distinction matters a lot.
What Rad Power Bikes Being Discontinued Means for Your Warranty
When a company files for bankruptcy and gets acquired, existing warranties do not automatically transfer to the new owner. The acquiring company can choose to honor them, restructure coverage, or decline claims entirely. That decision is theirs to make.
As of now, Life EV has signaled an intent to continue supporting Rad customers, but a clear, publicly available policy that spells out which warranties are honored, for which models, and under what conditions has not been finalized and published.
If your bike needs service or you have an open warranty claim, do not assume it will be handled the way it would have been before. Get confirmation directly from Life EV before counting on anything.
Who Is Life EV, and Are They Honoring Rad's Warranty?
Life EV is the company that purchased Rad Electric Bikes out of bankruptcy for $13.2 million. They are operating under the Rad Power Bikes brand name and have indicated a desire to support the existing customer base.
What that support looks like in practice is still taking shape. Parts availability, service timelines, and warranty claim processing through Life EV are not yet at the same level as a fully operational manufacturer. That may improve over time. For right now, it adds uncertainty for owners who need help today.
The most current information will come directly from Life EV through the Rad Power Bikes website. That is your best starting point.
What to Do If You Own a Rad Power Bike Right Now
There are a few practical steps worth taking now, regardless of whether your bike is currently working fine or actively giving you trouble.
Check for Active CPSC Recalls
The U.S. Consumer Product Safety Commission has issued recalls on certain Rad Power Bikes models. Before your next ride, visit cpsc.gov and search your specific model. If your bike is under an active recall, follow the CPSC's guidance. The CPSC directs consumers to follow posted recall instructions, which may include stopping use of the product until a remedy is available.
Contact Life EV Directly About Your Warranty
If your Rad Power Bike is still within its original warranty period, reach out to Life EV through the Rad website now. Do not wait. The earlier you initiate contact and document your claim, the better your position will be if coverage questions come up later.
Find a Local EBike Service Shop
Independent EBike repair shops can service most Rad bikes and source compatible drivetrain components and parts. If manufacturer support becomes unavailable or slow to respond, a local shop gives you a reliable path to keeping the bike on the road.
Document Everything
Pull together your original purchase receipt, warranty documentation, and any previous service records. Keep them somewhere easy to find. If you end up needing to make a claim or escalate an issue, having a clear paper trail will save you time.
The Bigger Picture: What EBike Support Should Actually Look Like
The Rad Power Bikes situation is a useful reminder that the company behind your Electric Bike matters just as much as the bike itself.
EBike battery safety is a real consideration. The CPSC has identified lithium-ion battery fires as a growing concern across the micromobility industry. A brand's ability to respond to safety issues quickly, communicate clearly with customers, and back its products over time is a core part of what you are buying.
When you are evaluating any Electric Bike brand, here is what long-term support actually looks like:
- Financial stability and consistent leadership you can count on year over year
- Clear, written ebike warranty terms available before you buy
- Customer support that is reachable and responsive after the sale
- Parts and service availability for the full life of the bike
- Proactive communication when safety issues arise
How retrospec Approaches Warranty and Customer Support
retrospec was built around a simple idea: getting outside should not come with a bunch of friction. That applies to the purchase, to the ride, and to what happens if something goes wrong.
Every retrospec Electric Bike comes with a clear electric bike warranty, backed by a team that is based in California and reachable when you need them. Parts availability is built into how we design and source our bikes, not figured out after the fact. And we take EBike battery safety seriously at every step, from design to delivery.
retrospec has been doing this long enough to know that the relationship with a customer does not end when the bike ships. That stability is not accidental. It is how we operate.
Looking for an EBike Brand That Has Your Back?
If your Rad bike is giving you trouble or you are ready to move on and invest in something with clearer long-term support, it is a good time to see what else is out there.
retrospec makes affordable Electric Bikes built for real people who want to ride more and stress less. Whether you are commuting, cruising the neighborhood, or heading out on the weekend, there is a retrospec EBike designed for exactly that. No experience required.
Shop retrospec Electric Bikes and find the one that fits your life.
About retrospec:
The outside is for everyone, but not everyone feels comfortable outside. So we set out to make everyone feel at home in the open air through the use of expertly designed, durably crafted, accessibly priced outdoor gear — electric bikes, pedal bikes, kids bikes, stand up paddle boards and more — our goal at retrospec is simple: make nature second nature for everyone. We believe that all people, regardless of background or experience, should enjoy the life-affirming, eye-opening beauty of the outside world. We encourage a more active lifestyle and make being outdoors fun and inviting for people of any age, ability, or skill level.
