Better then expected , easy to put together and overall great bike
After looking at many options, most more expensive, I decided to purchase 2 of these to ride around the roads of Lake Erie. They arrived on time, took 30 minutes each to assemble, and my whole family love them! Very comfortable, sturdy, and adjustable to many heights of people! For the money, a great buy!
Great Bike at a Great Price. Light weight and well built. Fun to ride
I want to give this bike an amazing review but I’m having one major problem. I want to love this bike, I want to give it five stars. The bike arrived promptly and it looks beautiful. It was super easy to put together and the first bike ride was pristine. Super smooth and fast but then I noticed a clinking clanking sound coming from the back hub gear area. At first I just dismissed it but the next day I was riding the bike at a higher speed and the gear completely failed, went into neutral. I thought the chain slipped off the bike but the chain was still attached. I was peddling again and then the gear went into full brake mode (I have the single speed cruiser model). I asked my local repair shop what the issue was and they said it sounds like the hub needs to be rebuilt or replaced. They said it would cost 25 dollars to do so. I’ve been emailing retrospec and the customer service representative Zak has been very helpful and friendly but retrospec will not give me a credit to have my hub replaced and they don’t know when a spare wheel will be available to fix my bike. Once the bike is fixed I’ll update this review to let everyone know if the hub is just a low quality one or if the one I got is a lemon.
great commuter bike. I get compliments all the time