Returns Policy

You may return most new, unopened items within 50 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply reach out to team@westridgeoutdoors.com with your order number and return information. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We send out most orders through FedEx. Please keep this in mind when you choose a shipping method. If you do not request a signature and you are not home to receive your order, FedEx may choose to leave your package or take it back with them. We occasionally send out smaller orders through USPS.

We try our darndest to get orders out within one business day of receiving it. But sometimes we get backed up and it can take about three business days to get sent out. Once we send out your order, you will receive an email with a tracking number. Your order will be delivered within 1-5 business days according to the map of transit times below. Please note we do not ship to Hawaii, Alaska, Puerto Rico, or Internationally nor do we offer expedited shipping.