This was my first purchase from Retrospec and I am beyond pleased. The bike arrived in great condition and was fairly easy to assemble. A video of assembly would work better than the instructions.
This is the first bike I have bought in my adulthood. I was nervous because I didn't know if it was going to be the right size but I am 5'7 and the medium was perfect, just had to lower the seat down. I built it on my own but the front brakes were a little janky. After taking it into a shop to get tuned up I could not stop riding this bike! I love it!! Such a smooth ride that helps me get in and out of the city. I take it to work and school almost everyday.
So far, so good with the Mantra. Bike came packaged very well and putting it together was pretty straight forward. I’ve had a blast riding around on it so far.
I ordered this bike and I was sent the wrong color. I emailed the team and they responded asking what color I got instead but offered nothing for the mistake. I did see continued updates to their social media for several days after my response so I feel like my request for further support was simply ignored. Luckily the bike was my second choice for color and it was the right size so it wasn't the end of the world. The bike seems to be put together quickly but I'm quickly finding almost everything needs to be adjusted just a little bit. Overall I'm more disappointed in the customer service than having to adjust items on the bike. Really making me reconsider future purchases from this company.
I bought the mantra for my mom and she had ridden it every day since. Thank you for making her Mother’s Day amazing!