I recently contacted Retrospec in regards to a bike I bought for my then 4 year old son for Christmas- now 5. My son when first riding showed little interest in a bike and much preferred scooter. Now since the beginning of pandemic, we are trying to find different ways to keep healthy- I thought of giving the bike a go. This bike even at max height adjustments is too small for my son. Contributing to his discomfort and difficulty riding.customer service suggests that my son is too big- based Off a photo of my son that they requested of me. Disregarding the fact that their own site gives age recommendations up to 7 years old! They tell you “ not to size up”. Says so on their site- CHECK IT OUT.I am not happy with representative telling me to try to sell it elsewhere.
We love the design of it. The tires look like they wont last very long but I might be wrong. So far so good. We have gone on a bike ride with it twice so far.
Terrible. I ordered one bike for my little boys birthday- I got a cancellation two days before it was suppose to arrive. Then I ordered another bike that was in stock in a different color hoping it would arrive. I called customer service and they confirmed that my order would be fulfilled and then 2-3 days before it should have arrived I received another cancellation. There’s no way I could get another replacement in time for his birthday- that’s why I confirmed over the phone. I ended up having to go to Walmart and buying him a garbage bicycle. We had planned to all get retrospective bikes- it was such a disappointment that we’ve changed our mind.
we are loving this new bike for my 4 year old, the only issue is that it didnt come with a kick stand.
Bought this for our son for his 4th birthday. Easy to put together. Only issue is the rear reflector light was broken so will have to see about replacing that. It's still a little big for him, he doesn't need training wheels anymore and even the seat at it's lowest is too high. Overall great bike, looks cool and both my sons LOVE the rear water bottle feature!