Privacy Policy

Effective date: January 1, 2024

This Privacy Policy (“Privacy Policy”) describes how Retrospec, our subsidiaries, and our affiliates, in association (“Retrospec,” “we,” “us,” or “our”) collects and processes your personal information in association with the use of the www.retrospec.com website, other websites, social media platforms, content, functionality, and other services (the “Site” or “Service”). This Privacy Policy does not apply to the processing of personal information by third parties.

By accessing or using Retrospec’s Site, submitting information to us, or otherwise agreeing to this Policy, e.g., in the context of purchasing our products or services, or registering for an online account through our website, you understand and consent to our collection and use of your personal information as described herein. If you do not agree to any of the provisions of this Privacy Policy, do not use the Site.

COLLECTING AND USING YOUR PERSONAL INFORMATION

Personal Information

We collect several different types of Personal Data for various purposes to provide and improve our Service we provide to you. When you visit the Site you may provide us with certain Personal Data and we may collect certain Usage Data automatically. While using out Site, we collect several types of information about you which may be defined as “Personal Information,” “Personally Identifiable Information,” or “Personal Data” under an applicable laws including, but not limited to:

Information by which you may be personally identified, such as your first and last name, address, e-mail address, telephone number, social networking accounts, account name, accounts from any third party application or website that you link to your account, state, zip code, Internet Protocol address, or other similar identifiers;
Billing information, including credit card data, and other financial information;
Commercial information, such as records of products or services purchased, obtained, or considered;
Internet or other similar network activity, such as your browsing history, search history, interactions with the Site or advertisements, or the equipment you use to access our Site, and usage details;
Geolocation data such as your proximate physical location; and/or
Mobile device data, such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

How We Collect Your Personal Information

We obtain the categories of Personal Information listed above from the following categories of sources:

Create or maintain an account. When you create, maintain, or modify an account on our Site, you will need to provide us with certain Personal Information in order for us to provide you continuous access to your Account;
Purchases. When you make a purchase or subscribe to the services on or through our Site, you will need to provide certain Personal Information in order for us to process and complete your order;
Communicate with us. When you communicate with us or our Service Providers by e-mail, through a third party website or through our Site, you may provide us certain Personal Information;

Newsletter. When you elect to sign up for our e-mail newsletter, you will need to provide certain Personal Data such as your e-mail address, full name, and mailing address.

Survey. If you participate in any survey, you may provide certain Personal Information as part of your response;

Indirectly from you. Through the use of our Site, we may collect Personal Information from observing your activity;
From third parties. We use third party vendors or applications to provide the Service to you from which we may collect Personal Information;

Automatic. As you navigate through the Site, we collect certain information automatically such as usage data, IP addresses, and information collected through Cookies, web beacons, and other tracking technologies; and/or
Directly from you. We also collect any other information that you provide directly to us not listed above.

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies. The technologies we use may include:

Site Management Cookies. Site management cookies are used to maintain user identity or session on the website so that users are not logged off unexpectedly, and any information a user enters is retained from page to page. These Cookies cannot be turned off individually, but you can disable all Cookies in a user’s browser.
Personalization Cookies. Used to recognize repeat visitors to the website. These cookies record a user’s browsing history, the pages users have visited, user passwords, and a user’s settings and preferences each time the website is visited.
Persistent or Session Cookies. A persistent Cookie remains on your personal computer or mobile device when you go offline for an extended period, and we use that to identify you should you return to services and want to find information you had previously entered or accessed.
Security Cookies. Security Cookies help identify and prevent security risks. These Cookies authenticate users and protect user data from unauthorized parties.
Session Cookies. We use Session Cookies to operate our Service and are deleted as soon as you close your web browser.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Advertising Cookies. Advertising Cookies allow third-party ad servers to recognize your computer each time they send you an online advertisement and compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
Flash Cookies. When we post videos, third parties may use local shared objects, known as “Flash cookies,” to store your preferences for volume control or to personalize certain video features. Flash cookies are different from browser cookies because of the amount and type of data and how the data is stored. The cookie management tools provided by many popular browsers will not remove Flash cookies. To learn how to manage Flash cookie privacy and storage settings, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
Social Media Plug-Ins. The Service may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit the Site, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media website (e.g., Facebook, Twitter) while browsing on our Site, the social media plug-in allows that social media website to receive information that you have visited our Site. The social media plug-in also allows the social media website to share information about your activities on our Site with other users of their social media website. These sharing settings are managed by the social media website and governed by its privacy policy. We recommend that you review the privacy policies of each of these websites, apps, or services before connecting your accounts or sharing any Personal Data.

Geographic Location Information

If you use any location-enabled products or Services, you may be sending us location information (e.g., your IP address). When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device. We and our Service Providers and partners may use your device's physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device's location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.

Device Information

Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of the Service that you are using. We and our Service Providers may also collect a unique device identifier assigned by us or our Service Providers to the device from which you are accessing the Service and other transactional information for the device that we and our Service Providers may use this information to serve content and advertisements to the device.

Web Beacons/Tags

We automatically collect aggregate anonymous information through files embedded in our Site and emails known as “web beacons.” We may deliver a web beacon to you through our Site from an advertising network with which we have contracted. Web beacons allow third parties to provide anonymized and aggregated auditing, research, and reporting for us. Web beacons also allow us to send email messages in a format users can read, and they tell us whether emails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to users. We do not tie the information gathered by web beacons to personal information.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g., your IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique Device identifiers, and other diagnostic data.

Information from Third Party Tools

We may use analytics tools or similar tools provided by third parties to assist with our payment processing, data processing and management (e.g., to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you) account management, hosting, customer and technical support, to help analyze how you and other users utilize our Site, such as how often you visit the Site, what pages you visit, and what other websites you used prior to visiting our Site, and other services which we use to personalize your experience. These entities may use cookies, web beacons, pixels, embedded scripts, and other tracking technologies to automatically collect information about your use of the Site, such as your IP address, web browser, pages viewed, time spent on pages, links clicked, conversion information, or other unique identifier assigned to you on the date you visited the Site. How these third-parties use your personal information is covered by the third parties’ privacy policy. To learn about third-parties’ privacy practices, see the following links:

Provider	Link to more information about processing
Shopify	https://www.shopify.com/legal/privacy
Facebook	https://www.facebook.com/policy.php
Google	https://policies.google.com/technologies/partner-sites
TikTok	https://www.tiktok.com/legal/privacy-policy?lang=en
JustUno	https://www.justuno.com/legal/privacy-policy/
HotJar	https://www.hotjar.com/legal/policies/privacy/
Klaviyo	https://www.klaviyo.com/legal/privacy-notice
Lifetimely	https://www.lifetimely.io/policies/privacy-policy
Gorgias	https://www.gorgias.com/privacy/data-lifecycle
Retention Rocket	https://retentionrocket.com/privacy-policy/
Stamped	https://stamped.io/privacy
Pinterest	https://policy.pinterest.com/en/privacy-policy
Apilayer	https://www.ideracorp.com/Legal/APILayer/PrivacyStatement

YOU GIVE CONSENT FOR US TO SHARE YOUR DATA WITH THESE SERVICE PROVIDERS, AND FOR THEM TO TRANSFER THIS INFORMATION ONWARD TO THEIR PARTNERS IN CONNECTION WITH PROVIDING YOU SERVICE.

HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

Use of Your Personal Information

We (and our Service Providers) use your Personal Data for various business purposes, including the following:

To provide and maintain the Site;
To notify you about changes to the Site or any products or services we offer through them;
To allow you to participate in interactive features of the Site when you choose to do so;
To provide customer support;
To attend and manage your requests to us;
To administer our Site, including by monitoring and analyzing the usage of our Service;
To detect, prevent and address technical issues;
To provide you with information, products, or services that you request from us;
To complete and fulfill your purchase, such as processing payments, delivering products to you, and communicating with you regarding your purchase;
To provide you with notices about your account;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To personalize your experience with the Site by presenting content, products, and offers tailored to you;
To develop and test new products and features as well as diagnose and fix technology problems in connection with current products and features;
For our business purposes, such as data analysis, audits, developing new products, enhancing the Site, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns;
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about;
With your permission, we may send you emails about our store, new products and other updates;
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation;
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Service users is among the assets transferred; and
For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Sharing and Disclosure of Your Personal Information

We may share or disclose your Personal Information in the following situations:

With Service Providers. We may share your Personal Information with Service Providers to monitor and analyze the use of our Service, to contact you.
For Business Transfers. We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of Retrospec’s assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates. We may share your Personal Information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With Business Partners. We may share your Personal Information with our business partners to offer you certain products, services or promotions.
With Other Users. When you share Personal Information or otherwise interact in the public areas with other users, such Personal Information may be viewed by all users and may be publicly distributed outside.
With Your Consent. We may disclose your Personal Information for any other purpose with your consent.
Marketing Partners. We may share your Personal Information with marketing partners for commercial purposes.
Law enforcement. Under certain circumstances, Retrospec may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements. Retrospec may disclose your Personal Information in the good faith belief that such action is necessary to:
1. comply with applicable law, including laws outside your country of residence
2. Comply with a legal obligation
3. Protect and defend the rights or property of Retrospec, you, or others
4. Prevent or investigate possible wrongdoing in connection with the Service
5. Protect the personal safety of users of the Service or the public
6. Protect against legal liability
7. To allow us to pursue available remedies or limit the damages that we may sustain.

Retention of your Personal Information

Retrospec will retain your Personal Information only for as long as is necessary to fulfill the purposes we collected it for, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, comply with regulatory requirements, and enforce our legal agreements and policies. Some data, in aggregated and de-identified form, will be retained for an indefinite time at the sole discretion of Retrospec. To determine the appropriate retention period for personal information, we may consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, whether we can achieve those purposes through other means, and the applicable legal requirements.

Transfer of your Personal Information

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CONSENT

How do you get my consent?

When you provide us with Personal Data to complete a transaction, verify any information on your credit card, place an order, arrange for a delivery or return a purchase of a product, we imply that you consent to our collecting the Personal Data and using it for that specific reason only. If we ask for your Personal Data for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your Personal Data, at any time, please contact us by filling out the form here

LINKS TO OTHER WEBSITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices, including data privacy and security process and standards of any third parties, including the manufacturer of your Devices and other IT hardware and software, and any other third party mobile application or website to which our Site may contain a link. These third parties may at times gather information from or about you. Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Security of your Personal Information

The security of your Personal Information is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. Although we will do our best to protect and strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk.

RIGHT TO OPT OUT OF THE SALE OF PERSONAL INFORMATION

You have the option to opt-out of the sharing of your personal information with third parties. To opt-out of the sale of your personal information, visit our homepage and click on the “Do Not Sell My Personal Information” link, or click here. If you opt-out, we may be unable to offer you some of our Services which require sharing of Personal Information.

RIGHT TO REQUEST DELETION

You have the right to deletion, upon your submission of a verifiable request, of your personal information from our records, and to have us direct our service providers to delete your personal information from their records, subject to the exceptions below.

We are not required to, and reserve our right not to, delete your personal information it if is necessary to complete the transaction for which the personal information was collected or reasonably anticipated within the context of our ongoing business relationship with you, provide a good or service requested by you, or otherwise perform a contract between you and us; detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; debug, identify, or repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; comply with the California Electronic Communications Privacy Act; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; comply with an existing legal obligation; and otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Unless otherwise specified, to exercise any of your rights, please complete a data subject request form available here.

Nevada privacy

Under Nevada Law, Nevada residents have certain rights with respect to the Personal Information that we collect on our Service as follows: (i) The categories of Personal Information that we collect and the categories of third parties with whom we share Personal Information are described above in this Privacy Policy; (ii) you may review and request changes to the Personal Information that we collect or process on our Site by sending an e-mail to team@retrospec.com; (iii) any material changes to this notice shall be posted in this Privacy Policy; and (iv) when you use our Service, third parties may collect Personal Information about your online activities over time and across different internet websites or online services with third parties.

As a Nevada resident, you may opt-out of the sale of covered information as defined under Nevada Law. Covered information includes first and last name, address, email address, phone number, or an identifier that allows a specific person to be contacted. If you are a Nevada resident, you may submit a request to opt-out by sending an e-mail to team@retrospec.com.

CALIFORNIA PRIVACY NOTICE

As a California resident, you have the right to request that we disclose what personal information about you we collect, use, disclose, and sell. More specifically, you have rights to the following upon submission of a verifiable request:

Right to Know

You have the right to know, upon submission of a verifiable request, the categories of personal information we have collected about you, the categories of sources from which we collect personal information, our business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share or sell personal information, if any, and the specific pieces of personal information we have collected about you.

In connection with personal information we may sell or disclose for a business purpose, if any, you have the right to know the categories of personal information about you that we have sold and the categories of third parties to whom we have sold the personal information, and the categories of personal information that we disclosed about you for a business purpose, and the categories of third parties to whom we have disclosed personal information for a business purpose.

Right to Deletion

Right to Opt-out of the Sale of Personal Information

A “sale” under California law is defined as the transfer of personal information to a third party for value. As a California resident, you have the right to opt-out of the sale of your personal information. To opt-out of the sale of your personal information, visit our homepage and click on the “Do Not Sell My Personal Information” link, or click here. Some categories of personal information we share with Oracle America, Inc. for value are: (a) online behavioral information, (b) IP addresses, (c) interest data, and (d) unique IDs, all of which may be collected from web browsers, mobile devices, data providers, or by other means.

Right to Freedom from Discrimination

You have the right to not be discriminated against by us if you exercise any of your rights under the California Consumer Privacy Act. This means we cannot do any of the following on the basis of your exercise of these rights: deny goods or services to you; charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provide a different level or quality of goods or services to you; or suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Notice of Financial Incentive

You have the right to receive this notice of financial incentive. This notice of financial incentive is to provide you with information regarding any financial incentive or price or service difference that we may provide in exchange for your personal information.

Each financial incentive or price or service difference related to your submission and use of personal information is based upon our reasonable determination of the estimated value of such information. Our reasonable determination takes into consideration, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, as permitted under the CCPA.

HOW TO EXERCISE YOUR RIGHTS

Unless otherwise specified, to exercise any of your rights, please complete a data subject request form available here.

In order to verify your request, you will need to provide us with enough information to identify you (e.g., your full name, address, and customer or matter reference number), and a description of what right you wish to exercise along with any information to which your requests relates.

You may also designate an authorized agent to make a request under the California Consumer Privacy Act on your behalf. In order to fulfill your request to know or delete submitted by an authorized agent, you must provide the authorized agent written permission to do so, and, you may be required to verify your own identity with us directly.

We reserve our right not to make a data access or portability disclosure if we cannot verify that the person making the request is the person about whom we have collected information or someone authorized to act on such person’s behalf. You may only make a data access or data portability request twice within a 12-month period. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Within 10 business days of receiving a request to know or delete, we will confirm the receipt of the request, and also inform you as to how we will handle your submission. Within 45 calendar days of receiving a request to know or delete, we will respond to your request.

If you are a California resident under the age of 18, and a registered user of any website where this Policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to team@retrospec.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

"DO NOT TRACK" POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Our Service does not respond to Do Not Track (“DNT”) signals. DNT is a preference you can set on your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser. To learn more about “Do Not Track” features, please visit http://www.allaboutdnt.com.

AGE OF CONSENT

We do not knowingly collect Personal Data from individuals under eighteen (18) years of age, and we do not knowingly sell the Personal Data of minors under sixteen (16) years of age without affirmative authorization. Our Site is available only to individuals and entities that can form legally binding contracts under applicable law. You warrant that you are eighteen (18) years of age or older to use our Site. If you are not eighteen (18) years of age or older, you may not use our Site. If you are a parent or legal guardian, please do not to allow your children to submit Personal Data to us.

This Site is not directed to children under the age of 13. We adhere to the U.S. federal Children’s Online Privacy Protection Act (“COPPA”) and will not knowingly register or otherwise collect any Personal Data from any child under the age of 13. We ask that minors under the age of 13 not submit any Personal Data to us using our Site. If you have reason to believe a child under the age of 13 has provided us with any Personal Data, please contact us by filling out the form here

Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities.

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we decide to change our Privacy Policy, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances, if ever, we disclose it.

QUESTIONS AND CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, please contact us by filling out the form here

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