One-time Purchases
How to check out with HSA/FSA funds
Start Checkout
Add your gear to the cart and look for the Truemed logo at checkout. If a Shop Pay pop-up appears, close it first.
Complete Health Assessment
Answer a short private health survey. A licensed provider reviews your answers and determines whether you qualify.
Pay and Get Reimbursed
Pay with your HSA/FSA card or a regular credit card. If you use a credit card, follow the guide included with your Letter of Medical Necessity to submit for reimbursement.
How does using my HSA/FSA save me money?
HSA and FSA accounts exist so you can set aside pre-tax dollars for expenses that treat, prevent, or manage a diagnosed medical condition.
Because those dollars are never taxed, they stretch further. Instead of paying income tax and then spending what is left, qualified customers put untaxed money straight toward the gear that keeps them active. That difference is where the average 30% savings comes from.
Spending from Bank Account
Spending from HSA or FSA
Who is Truemed?
Truemed believes investing in your health beats spending on sickness later. By unlocking pre-tax HSA/FSA spend on research backed interventions like fitness, supplements, and health technology, Truemed is shifting healthcare dollars toward true medicine.
HSA/FSA Eligible Gear
HSA/FSA questions, answered
Truemed is the partner that makes pre-tax spending possible at retrospec. Truemed believes investing in your health beats spending on sickness later, so it connects you with licensed providers who can document when fitness gear qualifies as medicine. You take a short survey at checkout and Truemed handles the rest.
Health savings accounts (HSA) and flexible spending accounts (FSA) let you set aside pre-tax dollars for eligible healthcare expenses. Not sure whether you have one? Check with your employer or insurance provider.
Look for the Truemed logo at checkout and take the short private health survey. A licensed provider reviews your answers and, if you qualify, issues a Letter of Medical Necessity. Pay with your regular card, then use the guide included with your letter to submit for reimbursement from your HSA or FSA administrator.
While it is possible to do so with Truemed, we do not recommend attempting to checkout with your HSA/FSA cards for compliance purposes. We strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.
Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA//FSA administrator.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
Unfortunately, Truemed is currently only available in the United States.
Yes. Truemed works with licensed providers who review your health survey and issue a Letter of Medical Necessity that satisfies IRS requirements. There is no cost to you when you shop with a Truemed partner merchant like retrospec, and your survey answers stay private.
Yes, with a Letter of Medical Necessity. A bike counts as a qualified medical expense when a licensed provider confirms that regular riding helps treat, prevent, or manage a diagnosed condition. Truemed handles that review during checkout, usually in 24 to 48 hours.
Yes, helmets are part of our HSA/FSA eligible collection. Since a helmet is what makes riding safe enough to keep doing, it lands in the same category as the bike itself under a Letter of Medical Necessity.
Anything in our HSA/FSA eligible collection, which covers bikes, kids bikes, helmets, yoga mats, exercise balls, meditation cushions, and strength training weights. Add what you want to your cart and Truemed determines eligibility at checkout.
Yes, with a Letter of Medical Necessity. Yoga mats fall under the same rule as other exercise gear. A licensed provider reviews your health survey and confirms the need, then your mat counts as a qualified medical expense.
It can be. Exercise equipment qualifies when a licensed provider substantiates the need with a Letter of Medical Necessity. That covers gear like yoga mats, exercise balls, and strength training weights alongside bikes and helmets.